Privacy policy

👉 “Your privacy is not just protected — it is respected.”

1. Overview

Kioraa Jewel LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit kioraajewel.com (the “Site”) or use our services. By using our Services, you agree to this Policy.

2. Information We Collect

2.1 Information You Provide

  • Name, email, phone number
  • Billing and shipping address
  • Payment confirmation details
  • Account credentials
  • Customer service communications

2.2 Automatically Collected Information

  • IP address
  • Device & browser details
  • Site usage behavior
  • Cookies and tracking data

2.3 Information from Third Parties

  • Shopify (platform provider)
  • Payment processors
  • Analytics & advertising partners

3. Legal Basis For Processing

We process your data under:

  • Contractual necessity (order fulfilment)
  • Legal obligations (tax, compliance)
  • Legitimate interests (improving services, fraud prevention)
  • Consent (marketing communications)

4. How We Use Your Information

  • Process and deliver orders
  • Provide customer support
  • Prevent fraud and enhance security
  • Improve website functionality
  • Send marketing communications (with consent)

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality
  • Improve user experience
  • Analyze traffic and performance
  • Personalize advertising

You may control cookies through browser settings.

We recognize Global Privacy Control (GPC) signals where applicable.

6. Sharing Of Information

We may share your information with:

  • Service providers (payments, shipping, IT)
  • Marketing and analytics partners
  • Legal authorities when required
  • Business transfers (merger, acquisition)

We do not sell personal information in the traditional sense.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Request portability
  • Restrict processing
  • Withdraw consent
  • Opt-out of marketing

California Residents

You may request to opt out of “sale” or “sharing” of personal data.

EU/EEA Residents

You have rights under GDPR, including objection to processing.

8. Data Retention

We retain your data only as long as necessary:

  • Orders & transactions → for legal/tax compliance
  • Accounts → until deletion request
  • Marketing → until opt-out

9. Data Security

We implement industry-standard safeguards including:

  • SSL encryption
  • Secure payment gateways
  • Restricted data access
  • System monitoring and audits

However, no system is completely secure.

10. Fraud Prevention & Security

We may process your data to detect and prevent fraud, unauthorized transactions, and abuse of our Services.

11. Automated Processing

We may use automated tools for:

  • Product recommendations
  • Personalized marketing

These do not produce legally significant effects.

12. Children’s Privacy

We do not knowingly collect data from individuals under 16.

13. International Data Transfers

Your data may be processed outside your country.

We use safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Equivalent legal protections

14. Data Breach Notification

In the event of a data breach, we will notify affected users and authorities as required by law.

15. Third-Party Links

We are not responsible for the privacy practices of external websites.

16. Changes To Policy

We may update this Policy periodically. Continued use means acceptance.

17. Contact Us

KIORAA JEWEL LLC
30 N Gould St Ste R
Sheridan, Wyoming 82801, USA

Email: support@kioraajewel.com